DECLARATION OF CONFIDENTIALITY
Information on the Processing of Personal Data
Introduction
We would like to assure you that for Inventor Α.G. S.A., the protection of our customers' personal data is of paramount importance. That is why we are taking appropriate steps to protect the personal data we process and to ensure that the processing of personal data is always carried out in accordance with the obligations laid down by the legal framework, both by the company itself and by those third parties that process personal data on behalf of the company.
Head of Processing – Data Protection Officer (DPO)
The company for Inventor Α.G. S.A., having its seat in Agios Stefanos, Attica, at 2 Thoukididou street, Postal Code 14565, email: cs@inventor.ac, tel: +302113003300, website: https://www.inventorairconditioner.com, as duly represented, informs that, for the purposes of its business activities, processes the personal data of its clients & associates in accordance with applicable national law and European Regulation 2016/679 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data (General Data Protection Regulation, hereinafter referred to as the “Regulation”), as such is in force. For any matter relating to the processing of personal data, please contact the Department of Personal Data Protection at the following contact details: email: data-protection@inventor.ac., telephone: +302113003300.
Which are the legitimate grounds for processing your personal data; and how do we process them?
The personal data we collect (indicatively your full name, contact details, email address, work address, information regarding our company’s posts on social media, Tax Identification Number, etc) are being processed only when we have a legitimate ground to do so.
Legitimate grounds for processing your personal data constitute:
(a) the provision of commercial services, e.g. the supply with our products to retail stores to be bought by consumers, as well as when a consumer concludes directly in our website a good performance contract of our products;
(b) the safeguarding and protection both of your, as well as our, legal interests. Thus, we use CCTV and security cameras, in order to be able to protect the safety and security of individuals, materials, facilities, as well as special security software to detect and prevent malicious actions: in particular, during your visit to the physical premises of our company and our online pages we use information, such as IP address, location information, user devices, and so on, to detect or prevent frauds or abuses on our sites;
(c) the compliance with an obligation imposed by law, such as handling claims of compensation for a defective product, and regulatory compliance for tax purposes;
(d) the consent you provide us with under the specific conditions set out in the legal framework, as in the case of receiving our newsletter.
How and why do we use your personal data?
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To fulfill our contractual obligations, deriving from our commercial transactions
In cases of processing the personal data of our contractors in the context of our contractual relationship. -
To inform you about our news and offers
Given that your consensus has been given, we will send you promotions on our services, updates, products and offers of our company personalized on you, depending on your preferences and interests so we can ameliorate our customer service and provision of services to you. -
To improve our services and to protect our business interests
Your data are processed in the context of achieving our business purposes, are helping us improve the services we provide to you, fulfill your expectations and stay in control of our sales’ progress. In that vein, we may need to contact you through email or phone call to handle your requests or complaints regarding our products. -
To comply with our legal obligations
In a case when, i.e., we collect customers’ data in order to handle request of replacement of defective products, or in order to comply with our legal obligation towards the tax authorities. -
To safeguard our legal interests and to protect individuals and goods
We use closed circuit television (CCTV) and security cameras to be able to protect the safety and security of individuals, materials and facilities. - To locate partner merchants (retail outlets) using maps
The visitors of our website can locate through Google maps our partner merchants (retail outlets) close to them. We use Google maps to offer the specific service. If our visitors wish to locate our partner merchants close to them, they must define a location, either by manually inserting their location, or automatically by GPS. No data processing takes place if the visitors insert their details manually, under the condition that they do not refer to their home/ work address. Automatic identification of location through GPS in a browsing environment, requires the processing of the IP address of the user’s PC. In that context, it is allowed to process under your consent (Article 6(1)(a) of the Regulation (EU) 2016/679) your personal data which the browser requires when you access the map.
Do we share your personal data?
Inventor Α.G. informs you that may share personal data with the following categories of recipients:
- Public authorities, Law enforcement institutions
When data disclosure is vital for the judicial satisfaction of our legal claims, the relevant data are shared with the competent judicial authorities. In addition, data disclosure may take place towards state authorities, when it is considered essential for the fulfillment of the tax and corporate obligations of our company.
- Affiliate companies (resellers, technical companies, marketing)
Our company shares your data with third parties, which have been assigned with the processing of your data on our behalf. In those cases, our company remains responsible for your data processing, and defines the specifics of the processing. Our company concludes data processing agreements with the third parties, in order to ensure the compliance of the process with the current legal framework, and the exercise of the rights of every natural person.
Our company shares your data with cooperating third companies for purposes of advertising (i.e. Mailchimp), product and services information and updates, as well as for promotions, under the condition that your written consent has been provided.
- Storage Time
The data storage time is decided on the basis of the following specific criteria, as the case may be:
When processing is imposed as a requirement under provisions of the applicable legal framework, your personal data shall be stored for as long as required by the relevant provisions.
When processing is done on a contractual basis, your personal data will be stored for as long as necessary for the performance of the contract and for the foundation, exercise, and / or support of legal claims under the contract. For information purposes, your personal data shall be kept until your consent is revoked. This can be done by you at any time. The revocation of consent does not affect the legality of consent-based processing in the period prior to said revocation.
To revoke your consent, please contact the Department of Personal Data Protection at the following contact details: email: data-protection@inventor.ac., telephone: +302113003300.
You can also use the unsubscribe options, by clicking on the corresponding link in our electronic communications.
- What are your rights in respect to your personal data
Every natural person whose data are being processed by Seanergy enjoys the following rights:
Right of Access:
You have the right to be aware and verify the legitimacy of the processing. So, you have the right to access the data and get additional information about their processing.
Right to Correct:
You have the right to study, correct, update or modify your personal data.
Right to Delete:
You have the right to request the deletion of your personal data when we process it based on your consent or in order to protect our legitimate interests. In all other cases (such as, by way of indication, where there is a contract, obligation to process personal data required by law, public interest), such right shall be subject to specific restrictions or shall not exist, as the case may be.
Right to limit processing:
You have the right to request the limitation of the processing of your personal data in the following cases: (a) when the accuracy of the personal data is questioned and until such data is verified, (b) when you object to the deletion of personal data and request the limitation of their use rather than their deletion, (c) when such personal data are not needed for processing purposes, they are, however, indispensable for the foundation, exercise, support of legal claims, and (d) when you oppose to the processing and until it is verified that there are legitimate grounds that concern us and supersede the reasons for which you are opposed to the processing.
Right to oppose the processing:
You are entitled to oppose the processing of your personal data, at all times, in case where, as described above, this is necessary for the purposes of legitimate interests pursued by us as controllers, as well as in the processing for direct marketing purposes and consumer profile training.
Right to portability:
You have the right to receive your personal data free of charge in a format that allows you to access, use, and edit them with commonly used editing methods. Moreover, you have the right to ask us, if technically feasible, to pass the data directly to another controller. Such right to do so exists for the data you have provided to us and their process is carried out by automated means based on your consent or performance of a relevant contract.
Right to revoke your consent:
Last, Inventor A.G. informs you that, where processing is based on your consent, you have the right to revoke it without affecting the legality of consent-based processing in the period prior to said revocation. To revoke your consent, you can use the unsubscribe options, by clicking on the corresponding link in our electronic communications or by contacting data-protection@inventor.ac . To exercise any of the above rights please contact the Department of Personal Data Protection at the following contact details: email: data-protection@inventor.ac., telephone: +302113003300.
Right to lodge a complaint to the Personal Data Protection Authority
You have the right to file a complaint with the Personal Data Protection Authority (www.dpa.gr): Switchboard: +30 210 6475600, Fax: +30 210 6475628, E-mail: contact@dpa.gr
Security of Personal Data
Inventor A.G. shall implement appropriate technical and organizational measures aimed at the safe processing of personal data and the prevention of accidental loss or destruction and the unauthorized and/or unlawful access to, use, modification or disclosure thereof. In any case, the way in which internet operates and the fact that it is free to anyone cannot guarantee that unauthorized third parties will never be able to violate the applicable technical and organizational measures gaining access and, possibly, using personal data for unauthorized and/or unfair purposes.
Profiling
Profiling stands for every automated personal data processing, composed of usage of personal data for the evaluation of personal aspects of the natural person. In particular, profiling can describe the analysis or forecasting personal preferences, interests, and the movements of the natural person. We inform you that profiling takes place for reasons of commercial promotion when you consent to receive updates about our services and offers, which are personalised according to your personal preferences and interests. Additionally, profiling may take place through social media, which are used by the company for reasons of commercial promotion.
Privacy Policy Changes
The information regarding our privacy policy reflect the current state of data processing in our website. In case of policy changes, that information will be updated. We will always keep the most updated version of our privacy policy on our website, in order for you to be up to date about the range of the processing taking place in our site.